Terms
Terms & Conditions
Welcome to Solve Wounds. By using our website or purchasing our products, you agree to these terms.
Products & Orders
We aim to provide accurate product descriptions, images, and prices. We reserve the right to correct errors, update prices, or cancel orders where necessary. An order is confirmed once payment has been successfully received.
Payments & Delivery
Payments are processed through our available secure payment methods. Delivery times may vary depending on your location and other circumstances. Customers are responsible for providing accurate delivery information.
Returns & Refunds
Returns, exchanges, and refunds are handled according to our applicable return policy. Certain medical or opened products may not be eligible for return for hygiene and safety reasons.
Medical Disclaimer
Products sold on Solve Wounds are not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional when necessary.
Website Use
You agree not to misuse the website, interfere with its operation, or use it for unlawful purposes.
We may update these terms from time to time. Continued use of the website means you accept any updated terms.
Privacy Policy
We respect your privacy and are committed to protecting your personal information.
Information We Collect
We may collect information such as your name, phone number, email address, delivery address, and order details when you place an order or contact us.
How We Use Your Information
Your information is used to process orders, arrange delivery, provide customer support, improve our services, and communicate important updates about your orders.
Payment Information
Payments are processed through secure third-party payment providers. We do not unnecessarily store your complete payment card details.
Data Protection
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. We do not sell your personal information.
Cookies
Our website may use cookies and similar technologies to improve functionality, understand website usage, and enhance your experience.
Your Rights
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable laws.
For questions about these terms or your privacy, please contact Solve Wounds through the contact details provided on our website.